Frequently Asked Questions

1. How do I track my order(s)?

    • You can track your order by logging into your account or clicking the provided link in the order confirmation sent through your email

2. What payment methods are accepted?

    • We accept Dragonpay, Online Banking, and Gcash

3. What is your return policy?

    • You may check the return policy on this link

4. How long does delivery take and what are the shipping options?

    • Delivery times may vary depending on your location and the quantity of your products.

    • We LBC, JRS, and South Seas Cargo as our delivery partners.

5. Do you offer bulk discounts?

    • Upon approval and depending on the quantity.

6. Do you also assemble the items?

     • Yes, upon request of the customer.

7. How can I contact customer support?

    • You may send your concerns in our contact page.